Terms of Service

Effective Date: 2025-09-19

Welcome to Insulation Labs (“we,” “us,” or “our”). By accessing or using our website, www.insulationlabs.com, or any services we provide, you agree to these Terms of Service (“ToS”). Please read them carefully.

1. Acceptance of Terms

By using our website or services, you agree to comply with and be bound by these ToS, as well as our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility

You must be 18 years or older to use our services or provide your contact information.

3. Services

Insulation Labs provides insulation contracting services for residential and commercial properties in Southern California. We do not sell products directly online.

4. Communication Policies

SMS/MMS Terms

By providing your mobile number and opting in, you consent to receive text messages from Insulation Labs for:

  • Appointment reminders

  • Promotions

  • Customer support

Message Frequency: Up to 4 messages per month (frequency may vary).
Message & Data Rates: Standard messaging rates may apply.

Opt-Out: You may stop receiving messages at any time by texting STOP. You will receive a confirmation message once your opt-out request is processed.

Help: For assistance, text HELP or contact us at [email protected].

Privacy: We do not sell or share your phone number with third parties for marketing purposes.

Disclaimer: Carriers are not liable for delayed or undelivered messages. Service is provided “as is” without guarantees.

Email Communication Terms

By providing your email address and opting in, you consent to receive emails from Insulation Labs for:

  • Appointment reminders

  • Promotions

  • Customer support

Message Frequency: Up to 4 emails per month (frequency may vary).

Opt-Out: You may unsubscribe from emails at any time by clicking the unsubscribe link in the email or contacting us at [email protected].

Privacy: We do not sell or share your email address with third parties for marketing purposes.

5. Use of Website

You agree not to:

  • Use our website for unlawful purposes

  • Interfere with website operations

  • Attempt to access restricted areas

6. Intellectual Property

All content on www.insulationlabs.com, including text, images, logos, and graphics, is the property of Insulation Labs. You may not use, reproduce, or distribute any content without our express permission.

7. Limitation of Liability

To the fullest extent permitted by law, Insulation Labs is not responsible for any damages, direct or indirect, arising from your use of our website or services.

8. Governing Law

These ToS are governed by the laws of Los Angeles, California, without regard to conflict of law principles.

9. Modifications

We may update these ToS at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of the updated terms.

10. Contact Information

If you have any questions about these Terms of Service or our communications policies, please contact us at:

Email: [email protected]
Website: www.insulationlabs.com